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Customer Support > Shipment > Have you already sent my order?

Shipment

Have you already sent my order?

Check the status of your order

You can see the status of your order from "My account / My orders".

How will I know that my order is on its way?

As soon as your order leaves our warehouse, you will receive an email informing you of it.

My order has been sent, but I have not received your email

If you are not receiving our emails, take a look at "I have not received any email from you"
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Related FAQs I have not received any email from you The carrier asks me for a duty payment What happens if I am absent at the time of delivery? Where is my order? How does Standard Shipping work? How does Express Shipping work?